1. Information We Collect
We collect information you provide directly to us, including:
- Name, email address, and phone number
- Bank account details for withdrawals
- Government-issued ID for KYC verification
- Transaction history and wallet balance
- Communication preferences
2. How We Use Your Information
We use the information we collect to:
- Process and manage your transactions
- Verify your identity and prevent fraud
- Provide customer support
- Send transaction notifications and updates
- Comply with legal obligations
- Improve our services
3. Information Sharing
We do not sell your personal information. We may share your information with:
- Payment processors (Paystack) to facilitate transactions
- Banks for withdrawal processing
- Law enforcement when required by law
- Service providers who assist our operations
4. Data Security
We implement industry-standard security measures including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Object to processing of your data
- Export your data
6. Cookies
We use cookies and similar technologies to improve your experience, analyze usage, and remember your preferences. You can control cookies through your browser settings.
7. Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@saflipay.com